FMIS Support Desk
End user support services are key to ensuring the ongoing integrity of an integrated ERP system like Unit4. As the CIG user base grows, FMIS Support services also extends to cater for the needs of each deployed agency.
FMIS Support provides a range of self help services for all CIG end users. Users can save FMIS guides to their hard drive and customize these as required or view one of our many video tutorials. If further assistance is needed, email the team and one of our helpful FMIS analysts will assist.
MANUALS
CIG FMIS Unit4 User Guides are accessible on the shared network drive.
L:\Shared Data for Everyone\FMIS\Unit4 ERP User Guides
VIDEO TUTORIALS
a visual walk through of core financials processes IN FMIS Unit4
KNOWLY
Knowly is the little light bulb in the top right hand corner of the screen. If the lightbulb is highlighted, you can access additional support information for that particular function.
TRAINING
Workshops, onsite training, and online training are available on request.
SUPPORT DESK
Please direct all other enquiries to the FMIS Support email address:
Email the FMIS Support Desk
Other Links
A selection of finance related Cook Islands Government sites
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